Valley Ford Truck, Inc.
Cleveland, OH · Ford dealer
- Address
- Valley Ford Truck, Inc., 5715 Canal Rd, Cleveland, OH 44125
- Phone
- (216) 524-2400
- Website
- www.valleyfordtruckinc.com/?utm_source=gmb&utm_medium=organic&utm_campaign=main
- Status
- Closed · Opens 9 AM
Valley Ford Truck, Inc. is an auto shop located in Cleveland, OH. It is one of 1,060 auto shops listed in Cleveland. Its 4.2-star rating is slightly below the Cleveland city average of 4.3 stars. There are 10 photos associated with this location.
About Valley Ford Truck, Inc.
We are proud to be your local Ford dealer and meet your service, new car sales and used car sales needs!
Hours
| Saturday | 9 AM–1 PM |
| Sunday | Closed |
| Monday | 8 AM–6 PM |
| Tuesday | 8 AM–6 PM |
| Wednesday | 8 AM–6 PM |
| Thursday | 8 AM–6 PM |
| Friday | 8 AM–5 PM |
Customer Reviews
They have no problem selling you a truck, but if something goes wrong that should be covered under warranty, good luck. Depending on who you get on the phone, you might get cut off mid-sentence and talked to like you’re annoying them just for trying to explain the issue. That alone rubbed me the wrong way. We brought a brand-new truck in for an O2 sensor replacement. That part went fine. While it was there, we also had them check the driver-side door because it often won’t latch in cold temps. The guy who first looked at it actually saw the door not shut. But once it went back into the shop and happened to work again, they said they “couldn’t reproduce it,” even though this is a known issue if you spend 30 seconds online. They didn’t take the door apart or really dig into it. Just spray
Valley Ford Mobile Service did a great job serving my Ford vehicles right in my driveway. So convenient to have the maintenance done at my home saving me the time and wait to have my 3 vehicles maintained. The technician, TJ, was professional and knowledgeable. I highly recommend this service.
Absolutely amazing service from Valley Ford! Jay and the mobile service team was incredibly helpful and professional from start to finish. They came right to our site to service our vehicles, and everything went smoothly with zero issues. It’s rare to find such efficient, dependable, and friendly service these days — truly a top-notch experience. Highly recommend Valley Ford for anyone looking for hassle-free vehicle service!
Pete and his team took great care of me with my Raptor purchase. They exceeded my expectations and I would highly recommend Valley Ford.
I was a bit disappointed in my service experience at Valley Ford Truck. They ended up not fixing the recall correctly, and I ended up with another issue that I had to take my truck back to get fixed. This took another day and half to fix the issue they created. I also had to clean my truck twice from them being inside of it. I will say on a positive note that for the second time they did come and pickup my truck and when they needed another day I did get an F150 Lightning which was my first experience driving an electric vehicle. Furthermore, I found the drive was very good and quiet!
Accessibility & Amenities
Services
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.