ValMark Parts

I went in with a budget and vehicle in mind! I was helped by Tim from Chicago! He was a newer employee but extremely friendly, knowledgeable and helpful. He listened to exactly what I wanted and did not pressure me in any way, which is completely different the Most salesman act. He even spoke to Chris about my concerns about leather vs. Cloth interior and Chris shared his own personal experiences with the Chevy Traverse as a family vehicle. Everyone I encountered there was extremely genuine and got me an amazing deal on a vehicle I really wanted. Thank you all, this was by far the best experience buying a vehicle I have ever had!!!! I left with a 2019 car, right within my budget and knowing that if I had any issues I could call at least 2 of the employees with concerns. I recommend them t

Was happy at first because they make you feel that way. But unhappy later felt pressured into buying. I told them the price I wanted to pay a month. They couldn't do that so I told them thank you but I'm going to look somewhere else they wouldn't take no for an answer and keep telling me how I could afford it. So I bought the car and now I'm having trouble with payments felt like I went to a used car lot . Very good car though got the new traverse great car! Love it!

Blaine was great at communicating the repairs my car needed and was very responsive when I had questions! When I asked about a vacuum with my free car wash he made that happen too! Robert has also done a fabulous job when I have needed repairs in the past. I have always had a positive experience when taking my 2013 Chevy Equinox into ValMark for service.

Very nice people Don sold us the car i wanted and went above what he needed to do. Today's visit was my first after buying my car, to get my oil changed. The guys were great in the service department they got me in and out. They even asked my car, they are so amazing. I would recommend them in a heart beat. Thanks guys for all you do for you customers.

I purchased a certified pre owned vehicle from this dealer. Within the first week of ownership of such vehicle, the brakes failed due to mechanical issues. The issue took place while I was traveling - away from home. The vehicle had to be towed to nearest Chevy dealer. Val Mark did not enter information that my vehicle was sold as a certified unit in a timely manner, causing unnecessary delays in diagnosis and repair of my unit. Val Mark management (Alan) took a condescending, and disregarding attitude, and was not helpful whatsoever in trying to assist me to get back on the road - to get home. Further, upon closer inspection, my certification report provides description of equipment that was on my vehicle at the time of inspection - that I did not receive at time of purchase. This dealer