Valvoline Instant Oil Change

Went at lunchtime, wasn't too busy. Got right in. I think start to finish was 20 mins. Service team was super throrough and friendly as well! Appreciate this option in our smaller community. It sure beats finding a friend to drop a car off and makes life quite a bit easier. Thank you for your service.

I called minutes before I went to have my oil changed, and I asked if they accepted on-line coupons. I was reassured they did. I asked for the price of a FULL-SYNTHETIC oil change. I was given a quote without a coupon and was told the total would be less dependent on the coupon. After I was there (within 10 minutes), I was quoted a much higher price and told that since their equipment couldn't scan the on-line coupon, they could only give me a little over $7 off rather than the $25 the coupon stated. I objected. I was then encouraged to pay the full amount, leave the garage, and "settle the difference later." There was no line of cars behind me, so I believe that was just one more tactic to blame "the system" for poor service, and I would not pay the full amount. I eventually was giv

I had a very good experience today. The manager was working full force with the rest of the crew. I was looking around as the crew worked on my vehicle. The place is very clean, organized and each crew member was working on something. Impressive! Great business, manager and crew!

This place scammed our daughter out of $150 for a synthetic oil change. She is a college student on a limited budget. She said they changed an air filter and charged her even though the one they removed looked clean. They gave her no options of different levels of service and slammed her with the bill. Will never go there again.

I have a 2023 Nissan Altima, they were unwilling to change the cabin air filter. This was due to lack of experience, training, and skill regarding the filter location. Pretty inconvenient that I take my car in for simple maintenance and end up doing it myself. probably just change the oil myself or find a different shop. Also, My cvt is sealed, where did they get the fluid for their little cue tip demonstration? Did they crack it and scrape it off the bolt head? I actually really hope not. I hope that is just a sales plot all around. I think I may stop by and inquire about this.