Valvoline Instant Oil Change

I will surely go back here in this branch. The team here is awesome. They will check everything and show you the oil is clear/new, show the result of your car’s battery, change your air filter if dirty and offer to reset the oil in your car. Mr. Rico was very respectful and kind. Michael and Rico are the same when it comes to treating customer nicely whoever he/she is. After one hour, I went back in this branch with my friend’s car to avail the same service. They were knowlegeable in answering our questions. They deserved the tips that were given to them. You are lucky to have a great team in 3102 Western Branch Blvd, Chesapeake, VA. I never experienced this in my first Valvoline branch.

Javonte Jamarcus Avery These 3 guys worked so well together. I was so impressed with their efficiency, knowledge, and customer service from the time I pulled into the parking lot. Listen, it's HARD to find decent customer service, let alone OUTSTANDING. So I wanted to make sure to come here and leave these guys a review! I was in and out in under 15 minutes. I was told exactly what they were doing and why. Very pleased by my visit as I was stressing about getting out of there in time for work. Highly recommend them! Five stars ⭐⭐⭐⭐⭐

Today I noticed my oil change light come on and oddly enough I was driving right past this location. I pulled up and was ushered in so fast and I cannot tell you the last time I got such good customer service. so I’m not shocked to see so many others feeling the same way in the reviews. I wish I got everyone’s names but I’m sure they know! I really appreciate being greeted with such friendly faces and good attitudes. I’ll for sure be coming to this location from now on! Thank you everyone there for starting my day off right!

All 3 gentlemen were very kind, respectful, and helpful. I got my oil changed, wipers, filter, and additional information on services for my vehicle. They got me and my toddler out of there quickly, as well. I'll definitely be coming back for my next oil change and transmission fluid. 10 outta 10 ♡

The gentlemen who worked on my van were very efficient and worked together as a team. They were cordial with each other while remaining professional. I was really empressed with their work and they seemed to really enjoy their work. You can tell when employees are treated well because they show your customers that same treatment. Keep up the good work guys!