Valvoline Instant Oil Change

Even if they rectify the situation, I’m truthfully disappointed with the customer service that I was given today. I called Earlier today to ask if I could come in for an oil change and what was the latest time I could come. They told me that I could come 10 minutes even before close and they would be able to get me in. When I pulled in Two garages were closed and they had me pull into the Closest garage to the left that Was very difficult to pull into. There were four men standing inside. I rolled down my window and I said are you sure that I could pull in? They said yes And I completely scraped the entire side of my passenger car. The manager, Anthony Told me that this isn’t the first time that this happened and he’s told his manager about this. I understand that it was almost time for cl

I’ve been coming to this Valvoline location for a while and usually purchase my synthetic oil changes through Groupon. I drive a 2018 Toyota Camry, and in the past, my total has always come to around $95–$100 TOTAL (75 for the Groupon price and 15-20 dollars extra at the shop for taxes and fees) after the Groupon, both at this location and at other Valvoline locations in Texas. This time, I paid about $75 for the Groupon and expected a similar total. Instead, I was initially told I owed $160. After some back-and-forth, a woman came over and said the previous worker who had charged me around $100 in the past was fired for doing it incorrectly. That didn’t make sense to me, because I’ve had the exact same pricing setup at multiple Valvoline locations, including in Texas, not just here. The

If I could go less than one star I would. Showed up half an hour before closing time, employee very rudely slammed the garage door down on my wife and I. They proceeded to stair at us from the garage instead of let us in for a quick and easy oil change… I get it, I’ve worked in the service industry my entire life. If we could’ve been there earlier we would have, but this time frame was truly the only time that worked for both of us and our family…. I couldn’t be more upset with this experience.

I love coming here to get an oil change. It’s so quick and everyone is always friendly and helpful. They always give the best prices too and never try to upsell you on anything. I have been coming here for a while now and will continue to do so.

Great oil change place. The people who work there are friendly, very fast and do such a great job. Plus they are open on Sundays. They might be a few bucks more than the other places but they are worth it. Great place. Ignore the negative reviews.