Valvoline Instant Oil Change

This was a good experience. The manager was actively involved and the employees were all being professional and working hard. I had tires rotated and an oil change and I would come back. I recommend them. Make sure to check the website because there are coupons available.

Not only do you sit in car while they do your oil change, they take you through the inspection. Recommending services, but not forceful and pushy. They were nice, professional, and overall great service. The whole team worked together and can tell they work hard and are focused on their customers. Thank you for a great experience!

⭐ Worst Experience Ever – Time, Money, and Car Ruined This Valvoline location is an absolute disaster. My car was in perfect condition with a recent inspection. I was inside the car during the oil change and clearly heard something hit hard on the upper engine area. The staff pretended nothing happened and never informed me. Within 10 minutes of leaving, new problems started, and now my car is leaking, which never happened before. Their carelessness directly caused damage to my vehicle. When I returned for help, instead of taking responsibility, the employees argued, scolded me, and blamed me. Completely unprofessional and disrespectful behavior. Because of this place, I lost my time, wasted my money, and now I’m stuck with a new problem that I did not have before. A simple oil change

Today 11-5-2024, they have refused to pay for all damamges as to my type of vehicle has parts and components that safe quards the vehicle as in the hood silencer and the shield close that goes underneath to protect the engine. They wouldnt even reimburse the money spent to replace all the oil that spilled out. They got very rude and stated they was not paying for all the damages they neglect caused. The manager Daniel refused to speak with me again and the employee was even ruder talking over the manger and taking over the call when i asked to speak with management. I went here today10-19-24 to get an oil change and instead I got oil all over my under hood area and who knows where else it is. I own a 2021 alfa romeo and before taking it to this valvoline to get an oil change my under hood

Dealt with many different employees during this team process for an oil change. Part of the process is inflating tires which I had done the day before myself. The employee established the needed psi which was meant to be at 35. I then watched a different employee let them down to 32 and then he realized his error and I watched him just put the machine to 35 but not inflate them. I asked the supervisor to check they were at the correct psi. After asking the person who “inflated” them, the original person reinflated them all to 35 after saying they were already there. They were not. The car next to me had a tyre rotation. I watched one technician take off the tires and flip them so she could put them on the opposite end (front to back) then head to the other side of the car to remove those.