Valvoline Instant Oil Change

So I went in for a oil changed and after talking to the person who took my 2017 Camaro in I decided to get a Radiator flush and Air cabin filter replacement. I put 2 stars because the person who was changing my cabin filter he was having a tough time and he couldn’t get the cabin to open to get the filter and the cabin wouldn’t close back properly when he was trying to get it to open so he just left it that way, he closed my door and left and I had to say something for him to fix it again since he basically jam my Cabin, after getting help from another employee who had a professional attitude they both were able to open the cabin and changed the filter, but later on when I drive the car I hear a small rattle coming from my cabin where the filter was replaced and I don’t think it was replac

First time here. I usually do this myself but its 5 degrees out. Seems like a well run shop, wasn't pushed to buy stuff. I would recommend. As far as price i am not sure if it was good or not, like I said I usually change oil myself. Chris did a good job as far as I can tell. Nothing negative to say. Everyone was quick and professional. Thanks.

I was super impressed with the time that Jamie, Joe, and Josh took to not only change my oil and radiator fluid but answer all of my questions about my vehicle. I’ve had negative past experiences at other oil change places as well as mechanics where I felt stupid for asking questions. Jamie and Joe throughly talked me through all my service options and exactly how it helps my car and never made me feel rushed for asking so many questions. I also absolutely loved the positive work atmosphere in the shop and the communication between all the employees. Overall, I left the shop feeling confident about my car and the work that Valvoline in Leominster did— and so happy to drive away knowing that I finally have a shop that genuinely cares about me and my car!

I had a very disappointing experience at the Valvoline on Main Street in Leominster, MA. Everything changed the moment I showed them I had a coupon. Before that, the staff seemed normal. But as soon as I mentioned the coupon, their attitude completely shifted. The friendliness disappeared, and I was treated like I was trying to get something for free instead of using a promotion they advertise. The tone became short and dismissive. They made it feel like using a coupon was an inconvenience to them. There was no professionalism, no effort to explain anything clearly, and the overall energy was uncomfortable. As a paying customer, I expect to be treated with basic respect, whether I’m using a coupon or not. If a business offers discounts, customers shouldn’t be made to feel bad for using

Mike the assistant manager is terrific to work with. Angelo is respectful and hardworking. Lucas did a great job and is also very hardworking! I come here everytime I need an oil change!