Valvoline Instant Oil Change

It was my very first time knowing of such an operation. The Gentlemen staff were absolutely amazing and reassuring. They all seem very professional and knowledgeable. And at no time did I have any doubts of getting expertise care ... I will be going to the Glen Burnie MD Valvoline on Veterans hwy as my primary location on a frequent basis.. Many thanks to the kindness of the staff that did my oil change to my VW TDI PASSAT. 🙂👍🙏

⭐ Absolutely Horrible Experience – Avoid Valvoline Around 4:30 PM on Tuesday, I went into Valvoline in Millersville for what should have been a simple oil change. I was talked into a radiator fluid replacement upsell that I did not even want, and that decision turned into a complete nightmare. After the service was already done, the technician Chris (training to be a manager by the way) casually tells me the machine was having problems. My car had no heat, so he flushed the system three more times. Still no heat. His solution? “Take it for a drive and maybe it’ll kick in.” I stupidly listened because my son—who was with me—had a doctor’s appointment at 5:30, literally 10 minutes down the road. I didn’t even make it that far. As soon as I stopped at a light, my car instantly started ove

Service was quick. Tech also identified additional services that needed to be done such as the filter change and brake fluid. He gave us his honest opinion of what needed prompt attention and if something could be postponed for next service. He didn’t try to push an upsell but rather informed on recommendations.

Everyone working on my vehicle were very friendly and knowledgeable. I am extremely happy with the service on my vehicle and the customer service at this facility! Grat job to all employees at the Millersville, Maryland location!

This is a wonderful location and the manager and the team are always helpful. They always tell me what I need done with my car but never pressure me into anything I don’t want to get done! I appreciate that because car maintenance is stressful and they’ll ensure it’s a smooth experience for me. Thank you so much!