Valvoline Instant Oil Change

I had an excellent experience getting my oil changed. Victor and the manager Mean were incredibly helpful and friendly. My car is running so smoothly, and the whole process was super quick—just 15 minutes. Highly recommend!”

Really friendly crew however, one guy spilt oil in the engine compartment! It was a very busy day so waiting in the long line already had me frustrated. Im used to the Concord crew which seems much more organized than the Antioch crew and has NEVER spilt oil in my engine compartment ever. Im not exactly sure why it took soooo long to get out but I would suggest making one of the lanes an EXPRESS LANE. As I'm in for an oil change but now awaiting the vehicle infront of me getting his tires rotated! Understanding the need to diversify services to better serve the public but now you're extending the wait time significantly. If this is going to be a regular new thing now I will seek services elsewhere as my time is valuable. I was held up by services that should really be done by Big O Tire

Even though there was a long line, staff worked quickly, professionally, and efficiently. I was promptly greeted and advised due to the long line, they would be replacing my car's oil outside of the bay. Your team was friendly and worked together to provide they least amount of wait time.

Quick, efficient and amazing service as always. Thank you to both technicians that helped me out today. I believe it was Jerry and maybe Ajay. Regardless everyone did amazing as usual. Keep it up.

Well I thought it was great until my oil light came on. 4 mos later. I checked the oil and there was absolutely nothing on the stick. It was bone dry. There is no way my car used it all up, I have no leaks, I park on a concrete driveway and never a drop on it. I went to OReillys and put in a quart and still nothing showed. I went back to auto store and had to buy a gallon. I am so mad. There is not an explanation except they could not have put oil in my car. How does this happen??? I am so angry. I hope I have not done damage to my car from a mistake of them forgetting to put oil in.