Vanguard Truck Centers

took my truck to Vanguard Truck Center of Katy for EGR and other repairs and got absolutely ripped off. I paid $8,446 for their so-called “repairs,” and when I picked up my truck, the AC compressor was completely dead. Their response? “Not our problem.” I then had to spend $900 at another shop just to get the AC working again. That wasn’t even the worst part. After only a week of driving, the exhaust pipe literally came off the turbo because they didn’t even bother to properly mount the clamp. This dangerous and careless mistake left me stranded and forced me to pay another $2,100 at a shop in Tennessee to fix what Vanguard should have done right in the first place. In total, I’m out thousands of dollars because of their incompetence, negligence, and refusal to take responsibility. Vangu

After waiting a week for a 3 hour job I was asked to wait 3 xs in the waiting office while David took calls and typed away knowing we were there waiting on him to just hand over keys. He intentionally delayed the process while I'm handicapped standing with one leg and a injury with no seated waiting area. Very rude and unprofessional blamed another employees absence for his foul attitude with customers waiting patiently on him to finish everything ahead of a person standing there on one foot waiting for an additional 35 minutes for a key to start the truck so I can get back to work since being off a FULL 7 1.5 DAYS FOR A 3 HOUR JOB AND 2 DAY PART DELIVERY

Just want to take the time and leave a review. The parts department was very helpful,Patient specifically Angel helped me accomplish what I had going on as a truck driver I appreciate it

I called last minute for service on my Volvo. Both Josh and David got me in immediately! Thank you so much for making it quick and without hassle!

I have been a fleet customer of Vanguard Katy for the past 3 years. In an industry where everyone is happy and profitable besides the driver, Vanguard does its best to keep customer satisfaction at its core. Thank you to David and Josh in service, and everyone at this location that has every ordered a part for our fleet, addressed a mechanical concern, or stayed a few minutes past closing to ensure we were able to retrieve our units after service. The business of fleet ownership is not a walk in the park, but having a trusted partner to take care of our equipment and keep our drivers safe is unmeasurable.