Ventana by Buckner

Ventana by Buckner Believe the crazy bad reviews of this place! My mom was staying here after having replaced her hip. For the first few week’s things were good. But I got a call on Friday at 4pm from the manager Maggie Nix. She wants a meeting to discuss my mother’s treatment. I immediately got up there for the meeting. She begins to tell me my mom’s condition will require more supervision. She wants me to pay for a dedicated attendant to help her in the morning and night, at my cost. The doctors and nurses all said this was unnecessary. But she is in charge. I was told I had till Monday to find another facility for my mom, or they were going to charge me, and the insurance would not pick it up. She told me she would give me a list of how I could go look at other facilities. I expressed

Great location, nice resident neighbors, Christian based organization, excellent food variety with dining areas, many weekly events & activities, friendly staff,

My mother was sent to the rehabilitation portion of this facility with weakness. We thought this facility was going to be good for our mother but it wasn’t. Mom had wounds that were never addressed in 4 days she was there. Then to have an aide not a nurse tell us that our mother developed a wound on her bottom was totally unacceptable. I would not recommend this facility to anyone that needs additional care. Although the staff was very nice they are not equipped to handle a patient like our mother.

I have been here for five years. While I did NOT want to come in when I did, I never realized what kind of a wonderful community I would become a member of. I would never go back to household living knowing what I know now: community is everything: a Roman Catholic living in a nondemoninational retirement community sponsored by the Buckner Foundation, a Baptist sponsored organization and yet completely at home. We even have a Catholic service every Thursday. It is almost impossible to live here and not feel "at home". It is a wonderful, caring, superb place to live.

My 6+ years at Ventana have been exceptional in every way. I wouldn't live anywhere else. All aspects of their optional activities have been very rewarding. The staff and leadership have tried to make our lives very rewarding. I can't say enough about my wonderful life at Ventana!!