Victor's Service Center Inc

I want to keep my 2019 Jaguar XE for as long as possible, and I think I found the partner to do that, very, very reasonable and completely professional, also trusting him with my mother’s pace

I arrived at their location and had to walk to their work area to find someone to assist me since no one was around. When a mechanic finally came out, he didn't seem enthusiastic about my presence. I explained that I have a suspension issue and that I’m trying to keep the Jaguar original. The first thing he suggested was to switch to springs instead. Then, he mentioned that he would charge me for two hours of diagnostics at almost $200 per hour, which felt like a way to tell me to leave. It seems they have so much work that they don’t feel the need to be polite to potential customers or to listen to their wants and needs. I strongly do not recommend this place.

Been having recurring trouble with engine Failsafe mode coming on every time I drove it. Paul was able to determine it was a faulty brake light switch under the dash was the cause. Made brake lights malfunction also, which is dangerous. Had the part the next day and replaced it. Over 200 miles driven since and fault has not returned.

We discovered Victor's Service Center about 15 years ago and haven't looked back. Anything from an oil change, to the dreaded water pump, to brakes and air suspension. I know that when I take the car in for "only" an oil change, unlike the dealership, I know I'm going to get fast, fairly priced service without any unnecessary work recommended by a service manager. When you take your car in, you get an HONEST, accurate assessment of what needs to be done and how much it's going to cost. No smoke and mirrors, no surprises. If you own a Jaguar or a Land Rover, you owe it to yourself and your bank account to call Paul at Victor's to schedule your next service.

Very qualified technician that knew exactly what the problem was. Didn't take them long to fix it. Will definitely bring the car back for service