Waldorf Toyota Service Center

I recently purchased my new 2025 Toyota Grand Highlander, and I cannot say enough about the outstanding service I received from Francis. From the moment I walked into the dealership, he was professional, knowledgeable, and genuinely committed to helping me find the right vehicle. Francis took the time to listen to my needs and walked me through every feature of the Grand Highlander with patience and expertise. He answered all of my questions thoroughly, never rushed the process, and made sure I felt confident and comfortable with my decision. What impressed me most was how transparent and honest he was throughout the entire buying experience—no pressure, just straightforward guidance. He went above and beyond to ensure the process was smooth, efficient, and stress-free. Francis made what

Great service! Faster than expected and Phillip was great! He introduced himself to me and kept me in the loop about my car. I needed to get. Recall issue taken care of for my Camry and an oil change and tire rotation. It was done quicker than I thought it would. The shuttle service was great as well. I was able to go home and work from home until my car ready. The shuttle promptly picked me up within a half of Phillip calling to let me know my car was finished. I will definitely be bringing my car back for regular servicing.

Service was very good They definitely take care of their customers and make them feel welcome. I requested service on my car, and immediately provided me with a suitable date and time for my schedule. Additionally, they answered all the questions that I had such as the warranty information, maintenance information, and any other additional questions Their waiting lounge is pretty comfortable, and their staff is very approachable and always keeping me informed. Highly recommend and would come back for service there again!

Excellent and fast service. I had an emergency and Marjorie got me in quickly. They also identified items that needed to be serviced that was within my warranty. When I receive my car back it really ran a lot better. All problems were solved. What’s wrong? What

When InspirationI got there Mr Lamont Ford asked me what did I need done to my vehicle. I explained to him that I wanted them to check my power steering hose and I didn’t need it to be diagnosed. I already knew what the problem was. He insisted that it had to be diagnosed which would be more money and an all day experience. I had an appointment at 8:30 but I was there all day until noon. The sad part about it is that no one came to me to let me know the status of where they were on my vehicle. I went to Mr Ford and asked him about what was going on with my vehicle. He got an attitude and told me that I could be there all day. Because of the diagnosis. Which I didn’t need!!! Then he told me wait 10 minutes. And he kept on about his business. And then tells me that a hose replacement would b