Walmart Auto Care Center

I came in with a flat and unknowingly needed a key to remove the rim so the tire could be changed. The entire staff was kind and worked with me throughout each step giving me necessary information. I would come to them everytime

Had an appointment for an oil change. I arrived on time, they took my mileage, then I chose my oil change package. I was told they were out of high mileage synthetic oil. They would have to take it off the shelf but it would cost $9 more. They were going to use a 5 quart oil container. I told them my car used less than 4 quarts, they said they would give me what was leftover. I said why not use 4-1 quart containers (right there on the shelf), she said that's not what they're supposed to do. Walmart, this was the second time in 2 oil changes this has happened. Your managers do not know or care how to properly keep the auto department stocked to service your customers, and in the event they are lacking the service oil should not charge the customer extra for using shelf oil. They should fulf

This walmart is the worst of worst. I took my Truck in on July 31st for a oil changed. On Sept the 4th my car stall on the side of he road leaving me stranded on a busy Garner's Ferry rd. Call my road side assistance to towed it to a mechanic who told me that the vehicle was completely out of oil and that it seized my engine. Call to auto care on Thursday and spoke with Josh for him to tell me put oil in it and bring it back. I call back Friday and spoke with Joel to say ma'am you must have a leak when you changed that oil in July you ean to tell me you had no idea it was a leak because it wasn't no leaked because my carport has NO leak stains,drops or anything. I call corporate office and spoke with Alex the manager and was told that Walmart will be taking care of these. People want jibs

I always have to wait hours for an oil change.

I used to love taking my vehicles here, but the staffing issues and unreliability of shop hours has become the norm. I pulled up there this morning and found 3 customers standing outside a closed shop that should have been open at 7AM. More ridiculous was that no employee bothered to put a sign in the door or take a moment to explain the problem. The only way to know there was a problem was to telephone the store’s customer service while the few auto shop staff members walked by and ignored the customers waiting outside. Unacceptable and unprofessional.