Walmart Auto Care Center
Grand Island, NE · Oil change service
- Address
- Walmart Auto Care Center, 2250 Diers Ave, Grand Island, NE 68803
- Phone
- (308) 381-5816
- Website
- www.walmart.com/store/1326-grand-island-ne/auto-care-center/?veh=seo_loc
Walmart Auto Care Center is an auto shop located in Grand Island, NE. It is one of 180 auto shops listed in Grand Island. Its 2.8-star rating is slightly below the Grand Island city average of 4.2 stars. There are 2 photos associated with this location.
About Walmart Auto Care Center
At your local Walmart Auto Care Center in Grand Island, NE we are staffed by certified auto care technicians who can perform the maintenance services your car needs. You'll keep your car rolling its best at a great value. Our services include oil... More
Customer Reviews
Went in for a scheduled appointment at 7:30am. Doors locked. I called, no one answered. Waited ten minutes, and finally spotted an employee exiting the backroom of Auto Care Center, he looked at me and kept going on his way. I called again, nothing. Called the main store, used Electronics to ask if someone could assis in ACC. Nothing. Waited. Three employees milling around saw me and turned away. I waited another ten minutes and eventually left. Hortible service, thirty minutes of waiting, and even arrived early as per the instructions.
Put a new valve stem/pressure sensor on wrong tire. Two days later when the tire I THOUGHT they had repaired went flat, I called to resolve the issue. Was told a manager would call me back. They did not. Now I have to spend an additional $28ish dollars to get the correct tire fixed somewhere else. *called again and after about an hour we came to a resolution.
The lady at the register was friendly enough. However, they stripped my oil plug so badly that the next time I went to get an oil change the Walmart in Kearney was unable to remove it. Jiffy Lube in Kearney took care of it and very good care of me.
Had popped in an hour after them opening for a tire repair. Had assumed the earlier hours would mean a quick turn around- ended up taking 2 and a half hours for what should have been a quick tire repair. That wasn't the worst part of the visit. As I was checking out, I watched the tech whip out of the garage and proceeded to do donuts in the parking lot. When I questioned the cashier, she claimed they have to 'drive' the vehicle to 'test it'.....more like mishandled. Don't ever recall any other tire shop doing this- a simple water dunk does the job. Next time I'll take my vehicle elsewhere - so I know my vehicle won't be mishandled....especially for the amount of time wasted.
Took an hour to find an employee. They said it'd take an hour and a half to get the car in and the oil changed. They took my phone number and told me they'd call me when they were done. After waiting for nearly 2 hours, I go back and they tell me it been done for an hour. I'm 8 months pregnant with a 2 year old. I've been walking this store for nearly 3 hours only to learn that I could have left an hour ago. They said they'd call me and they didn't.
Accessibility & Amenities
Services
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.