Walmart Auto Care Center

If I could give zero stars I would! Bought my tires online, set up my appointment. I went two days later (appointment time) to get my car service for brand new tires paid the extra 72.00 for mounting and the whole bundle. Said would take an hour or so. Got a text update car was in service; from that point on nothing. Almost 2 hours later, my husband goes to the counter to see what the delay is, and they told them they canceled the service because the tires I no if it were not the manufactured size tires. I told them I understand that but the tires I purchase would fit as I did my research and have experience in the automotive industry. They refused to install. Never once notifying me about canceling my service the entire two hours I was waiting. On top of not refunding me my whole purchase

Brought in my car for new tires and to install new tpms sensors. Asked beforehand if they would install aftermarket sensors and they said yes. Ordered the sensors and got them before the appointment. Upon installing them the tech said she would not install them because they had a plastic washer. I pointed out she tried to hide the metal washer on the floor where she dumped out the parts. Then she tried telling me she couldn't install them because they came in 2 pieces. I told her they came in 1 piece and she took them apart. Then the manager told me he would not install them because they weren't oem and they looked different. I showed him the website I ordered them from and they had 10 different sensors all saying oem and they all looked different and the description of the one I ordered s

River was phenomenal! He went above and beyond to help me after a long day of work and the last thing I wanted to deal with was my car battery!

Worst experience ever. Lost my paper work took 45min to fix paper work never apologized and said they would not compensate anything for the time wasted. Absolutely disappointed.

I had my appointment at 2 pm, a hour after my check in, they canceled my appointment cause “the lift can’t pick my car” dumb excuse cuz they had a lot of work, and only say that to move me over 😡, the worst thing… the auto care manager was right there… I did all my service right here, but today the lift can’t make it 😡🤬🤬🤬