Walmart Auto Care Center

HORRIBLE EXPERIENCE! I ordered the tire for pick up only since I was not going to trust them to install it. Tell me why it took 1 hour for them to just bring the tire out to me and it wasn’t even the tire I ordered! Completely unorganized. Do not trust them with your car.

Took my car to have an oil change and they cost me $800!!! I have a bmw x1 so the oil change is a bit different than other cars and obviously the car is very delicate. They screwed the oil drain plugs too hard and broke my thread, now I have to replace it all and mechanics are charging me $800… Walmart isn’t taking responsibility, and I will sue them. The $800 is not the biggest issue, I have 2 jobs and I have to provide for my wife and newborn baby (I’m the only one working).

Worst service I’ve had in a long time. I’d set an appointment for 7 AM on Sunday morning. I am sitting there waiting and the workers don’t show up till seven then they start setting up so now it’s about 7:20 AM. I’m now standing in front of the door and somebody pulls up in a car And she works for Walmart and then they start speaking to her. Ignore me and start checking her in to get her car fixed. No acknowledgment of me at all. So when I confront them on it, they don’t take kindly to it. Then it took him three hours to change my four tires. Horrible horrible service.

Well I’m no longer going to this place anymore, I’ve been going to this place for years in maintenance. About a week ago, I informed the Auto Care guy that’s outside in what I needed. Oil change, top care and valve cleaner. I also informed him that last oil change they spilled oil like a good 6oz on the hood of the car. I informed it didn’t matter much because the paint of the car is gone but if it was the different car I would have flipped. The guy has a smart mouth say “they is a lot of people” and been having attitude with others. I kept my cool I don’t have time for children attitude. At the end they didn’t do the valve cleaner and I noticed that the car is no longer going straight it’s heading to the right now, I believe they messed with my alignment because for years since the tire c

So disappointed. My AC was blowing cold air, it just took about 10-15 minutes to get cold. So I thought a simple AC recharge might help. I made an appointment. After two hours of their AC recharge machine hooked up this morning, they said I had an AC leak and said they couldn’t complete the AC recharge. They said the AC was “back to the same condition as when I brought it in” since they couldn’t complete the AC recharge. However, my AC isn’t working AT ALL now. I left the shop and now the compressor is not even engaging and the AC is only blowing hot air. So this auto center messed up my AC. I had cold air blowing before I took it to them, and now it’s blowing hot air. So now I have a problem I didn’t have before and now I must go to a real mechanic to fix the auto center’s mistake. Don’t