Walmart Auto Care Center

Do not get tired here. The warranty process is an absolutely frustrating, long and painful process. I picked up a nail in my tire on Wednesday night of last week. I came in Thursday hoping it could be repaired. It couldn’t which is ok, that happens and thankfully the tire was under warranty. Or so I thought. This location didn’t have the tire in stock so they first tried to get me to put a less valuable tire on. Mine are all terrain, this was a street tire. I refused that, so I was told to go home and order a new tire online. I was told the purchase would then be refunded upon install. I ordered a new tire, then scheduled an appointment for install today, Tuesday. I came with the damaged tire and all info. It took 3 staff members to figure out how to just initiate the process. Then they ha

Please get more seating for waiting. I understand needing to wait for my oil change, but there is a single bench.

These guys took good care of my 1988 Chevrolet when I brought it in for new tires. They made sure to rotate them, balance them, and put new stems in. The customer service was great, I booked an appointment the same day I called and the tires were on before 2pm.

WARNING. This shop has NO flexibility. Take your business to a local auto repair place that is friendly and flexible. The workers at this store seem nice enough but Isaac the manager, and his boss Alyssa are outrageously rude and are doing everything they can to not be helpful. At any other shop, you can drop your car off early, often even in a keydrop, to have them work on the vehicle later that day. They used to do that here too, but now you MUST be at your appointment at the time you've scheduled and not before. They WILL NOT accept your car before the appointment time. Remarkably awful experience.

No one answers the phone and when you come in no one is at desk and no notification system. I will not wait this long to give you my money.