Walmart Auto Care Center

I Brought my car in for 2 tires. It took 2 1/2 hour to change 2 tires, I was the only one there at my appointment time. My car was in the air for 1hr 45min the guy spent more time walking around talking and laughing than working. Absolutely insane. The Price was good that is the only reason it got 2 stars.

Had to buy 4 new tires.... Was able to get them same day in about an hour. Would have been a 5 star but the next day my tire pressure light came on, had to drive back up there for them to adjust the air. Once again in and out with in 5 mins.

I have gotten oil changes here regularly for the past 3 years. The customer service is generally awful - the techs and Walmart employees clearly don’t care about customer experience. The phone is always ringing, no one is at the desk, the texts/notifications are inaccurate, they don’t do anything besides change the oil even though they mark “good” by everything on the list. It’s truly a bad experience every time I come. The ONLY reason I come back is because it’s affordable, but I’m not sure I even trust that they are putting the right stuff in my car. Walmart needs to fix this department because it’s not good. I’m currently waiting for my car and the app told me the appointment is canceled. I also selected Mobil 1 and they don’t have it in stock.

I wish i can give -5 star. Worst oil change service ever. I specifically mentioned mobil full synthetic oil change for my car but they put in castrol. I highly even doubt whether that castrol was full synthetic. They didnt even inform me before doing that. This is the second time. Also the courtesy services was worst. They didnt check anything and just simply put 'GOOD' status beside every category. Tire pressure was one of that check and my car standard tire pressure is 32psi. But in they report it states pressure was checked and they mentioned 35psi on ever tire. I knew my tire pressure was low for sure and when i checked it was way below 32. This indicates that they didnt even bother that they will get caught. After the oil change, they didnt even bother to reset the odometer after oi

They don't care about the customers. They don't check anything and they will put either good or complete on the sheet. I called the store and the manager wasn't even surprised like he knew this is gonna happen and he told me to drive back for windshield washer fluid back.