Walmart Auto Care Center

The workers i encountered seemed very uninterested in helping me. They was very dismissive and told me that they were too busy to help me when I saw for my self that only had 3 cars in the work area and none on line outside. So I kindly left and took my business to another establishment that was willing to take my money. Even the look the worker me when I said good morning was off putting.

I came in to Walmart to get an oil change like I normally do and the mechanic in the auto center told me over time they had stripped down the plug in my oil pan, he told me to immediately go to a real mechanic shop and bring back the receipt which they would reimburse. I came back to the store and had the worst experience dealing with Cassie, pumas rude and nasty and I have never been treated like that, I work in customer service and would never treat someone like that. I'm surprised someone with that type of attitude would ever make it to assistant manager status and the fact that they have her representing the store shocks me. I believe I was wrongfully informed by the mechanic whose name I'm not even going to mention because at least he had the audacity to apologize to me and try to he

I called two days ago to make sure my tires would arrive on time for my installation appointment today. (Last time I showed up for my appointment they only had 3 or my 4 tires ready, one was missing.) They told me it looked like they would be on time so I asked if I could add an oil change on to the appointment. The gentleman on the phone told me that it's no big deal and you can just add it on when you come in for your tire change. Well lo and behold they couldn't do my oil change, apparently they're too busy....... Don't believe what these people tell you..... I had to take a day off of work for this and now I'm going to have to take another day off...... Then they left my car in the parking lot completely unlocked and insecure after putting the tires on.

Go to any other auto place. I was told by three different workers that I can add on an oil change the day of my tire appointment. Only to find out after two hours of waiting for my car to even be in the garage, that they can’t/wont be able to add on an oil change. Had one of the three other ppl I spoke to informed me of this I would have went elsewhere right off the bat instead of wasting two hours for nothing. The communication here isn’t great. If I have a set appointment, why is my car not getting serviced til two hours later? And why is it you can’t add on a simple oil change

I waited about an hour and a half to have 4 tires balanced and installed..and they were busy. That's not bad in my book. The guys and girl worked hard. The only downfall was when i went to purchase the tires. This Walmart couldn't get the tires that the Walmart online had. I had to laugh and shake my head at that point. I ordered the tires online..had them delivered to my house..and then brought them to this Walmart for installation. Somewhere somehow Walmart dropped the ball there.