Walmart Auto Care Center

This place is a jokeeee! They refuse to pay for the damages of the oil drain plug that got stripped because they did an oil change. & yes I know my first mistake was even going to a Walmart to get an oil change. I was told by a “tech” that they would fix it then they switch up telling me they can’t do anything. The damages are going to cost me 1k to 2k. Because come to find out the mechanic I went to needs to replace the oil pan, and then due to the labor and other parts it’s going to cost me that much. Money I don’t have. I’ve never been more stressed out in my life!

They never answer the phone so I have to drive up here in person just to speak with somebody and check on my orders. Last time buying tires from Walmart , price is good but not worth it when your order gets delayed so they cancel your appointment then it’s impossible to schedule a new one because again they NEVER ANSWER THE phone. Tried all the departments and the store operator. Only tech department answers and it’s third party so they can’t do anything or transfer you. Save yourself the headache if u buy here just take it somewhere else to install or avoid this auto center all together really. You see the rating is mad low for a reason.

Walmart has a great price and timely service. I had a small employee problem. I reported it and the issue was addressed and handled. I have been there before and will return again.

Went for synthetic oil change and was told an hour and a half wait because there was 4 cars ahead of me. No biggie. Told him that's fine just please remember to reset the maintenance light and give me a new sticker so I know when my next oil change is. (Didnt do either, which I shouldn't even have to ask) anyways my tire light was on but I didnt say anything, I wanted to see if they would do anything. Not only did they not do anything but they lied and said all my tires were at 35. After they gave me the keys back (In 30 mins, 1 hour earlier than they said it would take) my tire light was ON. I went inside and complained. The technician checked all 4 tires in front of me and 3 of them were at 40! One was at 30. Remember they said all 4 were at 35. I should add, on the drivers door it said

I took my car for an oil change at this location since I was in the area and got the synthetic one. They are supposed to check your tire pressure and they put 33 to all four tires. I have a sensor for my tires and is showing a lot less than 33 wich means that they just put those numbers without checking the air pressure. That's not professional and is very disappointing . I usually take my car to the Walmart autocare center in Santa Clarita and had never had an issue. But at this location employees are not doing their job. At least with my car. I won't trust them anymore this location .