Walmart Auto Care Center

Instead of asking me what car i have when i made the appointment on the phone a few days before (beause of the laziness of pressing buttons on a computer) i show up on a friday at 10am (a work day) And they tell me THEN after waiting in line that they do not have a filter for my car . What a complete waste of my time. Wont be coming back here.

You never get service if you walk-in. They are not reliable. A couple weeks ago, I wanted to get an oil change. It was 5:40PM, they close at 7:00PM, they said they had too many customers, and I badly needed oil change that day, and I came all the way back from work. Other days when I need my tires checked or an oil change they take 2-3 hours for something to get done. If you try to get something scheduled, it will take days. I want to save you the headache and stress, DO NOT COME HERE for autoservice, go somewhere else. Yes you might pay more, but it will save time, your life, and your vehicle in the long-run.

Waiting to get assistance for an Oil change is a nightmare... apperently there was only 1 gentleman checking in vehicles and he lasted 30mins just chatting with another gentleman. When asked if I had to go inside for assistance I was told that the gentleman in the picture would assist me. When the gentleman finally decided to end his conversation I was told that I had to get out of the line and go behind two vehicles that where not even in line not to mention I was there before them. I asked to speak to a manager or supervisor and just smiled.

I ordered two tires for my Chrysler Pacifica online in prepaid for the tires and service for installation and when you make an appointment online it says 11 to 12:00 so I got there at 11:50 and the lady who received me at September 8th had quite an attitude saying that my appointment was canceled at 11:15 and nowhere online does it say that on the app after receiving social attitude I asked for a manager she just sent someone else from the store to tell me the same thing and I showed them the app at that point they told me that I was going to be considered a walk-in and that I have to pay here at the store again and that I would be refunded the online order of course I did not do that that is absolutely ridiculous because I took advantage of an offer to sign up for W plus to get turn off i

I’ve had an oil change, tire rotation and balance for my 2021 Ram Promaster 3500 High roof Extended vehicle on 12/31/2022. The gentleman/technician(didn’t ask for a name unfortunately),went above and beyond while doing tire rotation and balance. He explained to me about issues, how they fixed it and gave me recommendations. The gentleman at the check-in line was also very detail oriented, asked me how I wanted my tire rotation done. Most places don’t ask this and just do front to back. Since, I knew how my previous rotation was done, I was able to explain to him how I wanted it this time. Took 2 hrs and 110.39$ for the entire service and it was worth it. And they put the tire hub caps for extra protection. I Will come back for sure and I recommend this place for similar services.