Walmart Auto Care Center

Waited 30 min to check in. Went inside to see what the hold up was. Then I was told to pull up to the oil change bay and they would check me in. Oil change tech told me to go back to check in and my car was never serviced! 45 minutes of my life wasted because the staff wanted to be lazy! I just needed the car checked in I was going to leave it for them to preform the service but 45 minutes of waiting to not even be checked in is ridiculous !!! I will never be bringing my vehicle back

Ok, after Walmart in Northport, AL said their lift didn't work. I went to Walmart in Tuscaloosa Alabama..They told me I didn't need an appointment to balance my tires which was suppose to have been done when I bought the new set of tires to be put on. Once I realized 😳 they didn't. I got to the tuscaloosa alabama walmart tire service when they opened at 7am, checked in, there was one (1) car before me. Fast forward it was almost 10am before they even started on my car. Really!!!!.No I would not recommend Walmart tire service in Northport Alabama nor Tuscaloosa Alabama.

Came here after the hours were to be open untill 7pm. Called throughout the day, once in the morning and twice in the afternoon. As a college student i was not able to get down here untill around 3pm where to my avail, the lady at the desk decided they didn't have enough staff to fix the 2 cars that were in the bay and mine before closing 4 hours later.

I always have new tires installed at the Tuscaloosa Walmart. This particular time there was an upsetting miscommunication. The much needed tires I ordered, and had confirmed were in house, actually were not when I arrived. And although, at that moment I was not at my "kindest", Ken, the department's manager, was extremely patient and very helpful. Even his follow-up was exemplary. His efforts helped me find tires in stock at another Walmart that I was able to have installed that same day. So this review, and my 10 stars (I know there are only 5 here) are for him! Thanks much Ken! You're efforts are greatly appreciated.

First time and last time I go to any Walmart for car maintenance services. I went in Sunday 03/05/2023 at 1:45 pm, I wanted to get 4 tires mounted in my Toyota Tundra. I detailedly explained the greeter of the car service department that I brought my own tires to get them mounted. She said that wouldn't be a problem and told me wait time was about 2.5 to 3 hours. I agreed to the wait time, around 4:30 pm (about 3 hours later) they finally get my car on the lift only to explain me that they were not gonna do the job since the tires I brought were not "new". I stated to them that they were new they just didn't had the sticker labels on them and that I was told by the greeter it wouldn't be a problem. The red headed lady (seemed to be the manager or one in charge) that day, refused to mount