Walmart Auto Care Center

It’s very clear when someone understands customer service and when someone is simply working for a paycheck. When we arrived, Joshua helped my boyfriend, who already had an appointment. He told him they didn’t have the oil his car needed and sent him to another Walmart. However, my boyfriend went inside the store and found the oil himself. That already made the experience frustrating. Later, during my appointment, he told me they didn’t have the oil filter my car needed. I understand that items can be out of stock, but if appointments are required, basic questions should be asked beforehand to confirm parts availability. Otherwise, it wastes customers’ time. His attitude was dismissive and unprofessional. Everyone can have a bad day, but when you work in customer service, professionalis

I don't know why they advertise vacuuming your carpet when you get an oil change when they don't actually do that. They put non-applicable for so many of the things they were supposed to check. Including my fluid levels. No wonder they have the oil change done in 10 minutes. They barely did anything. I wonder if they even actually changed my oil

I walked in and bought 4 new tires. They stated the best way to get an install is set an appointment. I did, which the earliest time was 2.5 weeks later. The appointment started at 8am. I was at the location at 7:45am. Checked in and sat down. After a full hour I asked when it will be done and they stated they wouldn’t be able to start on it till 10am and completed around 11am. I asked why did they make me do an appointment when they were going to make me wait 3 to 3.5 hours in the store anyways. He answered very unprofessionally and stated it’s just how it is. “There are appointments before you” That makes zero sense. Why make an appointment, push out the tires I need desperately for almost 3 weeks, have me wake up extremely early on my day off just to get to the appointment in time, th

I ordered my new tires from the Walmart website and had them delivered and installed at the West Jordan (Jordan Landing) location. I am happy with the customer service they provided, everyone i came into contact with was friendly and helpful and it only took 1hr 20min from start to finish. Thank you WJ Walmart!

I had two tires installed and they fixed my TPMS (Tire Pressure Monitoring System) free of charge. Chris and Jeff were awesome!