Walmart Auto Care Center

What a surprising experience! I have used another Walmart tire center for a few tire installations, but this one is, by far, one of the best out there. Went in for an appointment, took my vehicle in right away, and in one hour my tires were on my vehicle. Unfortunate but happens due to system limitations, but the tires that were changed were placed on the front, when I needed them in the back, and that is where the surprise came then: the technician took my car back at once, one person took the tires, another balanced them and the same one placed them back on for a total time of maybe 25 minutes. While they were doing that, the counter person did mention what happened to the tire supervisor, as an FYI, and continued to serve other customers. I did not see anyone treated disrespectful and s

This place is a joke and should be investigated. I had a scheduled 2PM appointment to change two back tires, which I already had purchased. I get to the appointment and was told to meet with “a guy with a red beard.” Another guy comes and says give him two minutes. Ten minutes go by and no one has helped me. I go to the counter and another guy begins helping me. He seems to be a team lead. He says we have to sign you in. He begins to create the account and signs me in. It’s now 3PM. I ask how long will it take? He says “we are running behind and down a tire technician, so I will overpromise you and say 90 minutes”. An hour goes by and my car isn’t even brought into the bay. At 4:40PM I request to speak with a manager because this is absolutely ridiculous. The manager says they had multiple

DO NOT COME HERE. WORST AUTO DEPARTMENT IN EXISTENCE. I wish there was an option to give 0 stars. Or negative stars. It took over 4 hours to have 4 tires replaced WITH an appointment. Our vehicle was vandalized and had all 4 tires slashed, so we made an appointment and bought 4 new tires to replace them. The day of our appointment we attempted to get in touch with the Auto care center to inform them we would be a little late for our 3 pm appointment due to issues with the towing of our vehicle. We began calling 30 minutes before our appointment and over the entire trip to the store we were not able to get in touch with a single person in the department - I called both the direct line and the store, which only had the option to direct me to the department. Our appointment was supposed to

I would like to rate ZERO stars. If you think you’re going to drop off your car, come back in an hour, and it’ll be ready, let me tell you, THAT’S NOT GOING TO HAPPEN. Keep your car far away from this place. Three hours just for a tire change! The employees were just walking around doing nothing. Pure laziness and lack of care. They won’t treat your car with respect, and they’ll take forever to do even the simplest job. GO SOMEWHERE ELSE!

Worst place ever! They are never prepared they dont care and will waste your time I promise you. Made an appointment almost 2 weeks in advance for an oil change just for me to get there and For them to go and say " oh forgot to call you, we dont have a filter for your car can't do it " no apologize no try to replace schedule that was it. And prior to that went in a mechanic was missing tools and was like well if you buy the tools for me to lose you can return them after . ..... this place is the freaking worst