Walnut Auto Care Center

came here and told the guy that works there I have a coupon for smog check. The guy said, "I know." Waited about 30 minutes for the car ahead of me to be done. After about 5 minutes with my car, the service tech said he cannot read the OBD because there is no power. He said likely the fuse. He said, willing to take care of the fuse for 50 bucks. I said, I will go somewhere else. Brought the car home and replaced the 20A fuse that was left over myself in 5 minutes and saved $50. got the smog done elsewhere in less than 10 minutes. What I did not like: customer service, wait time, charging $50 for a fuse.

Did not fully honor their $36.75 (+$8.25) coupon. Originally charged me $79, then when I mentioned I showed the coupon when I checked in, they knocked off a few bucks and charged me $55. Make sure you check before you get charged.

Stay away from this place! I have been a loyal customer for years. Doug the mechanic talk to you and tell you that he will take care of the problem. Once the car is serviced,he tell you that you need extra parts to replace in order to fix the problem. So, you keep replacing a lot of parts and labor. And the problem Never gets fix.!!! In my last visit they installed a wrong part on my car. I come over and explained the situation. Doug said that he will fix the problem. He will give you a good price on the new work order. And the price keeps going up and up. And you continue to have the old problem, plus new ones to fix . It's clear to me that; they rip off their customers. They want your money and all you gets it's Excuses. Do not trust this place to service your car! You're going t

Used to be great service, been coming here for 4 years. Went today for my yearly smog check and was told that I switched out my catalytic converter with an aftermarket. I’ve never changed any such part on my car. Was then told I needed paperwork or proof of said part replacement. I explained in all the years I’d been coming here never had this ever been told to me before. I was then called a liar, told me if I’d been here before where was the previous years receipts and paperwork. I then provided the receipts and paperwork from years before. No apology, and worse yet still no service since I don’t have paperwork for the part I never replaced. That’s a great way to lose a loyal customer. I’m never coming back here again, would give 0 stars if I could.

I thought they charge 29.99 plus certificate for smog. But they added additional 4.75 for connection fees . I been doing smog check for more than 10 times already at other places and this is the first time anyone charged me a connection fees. I thought this is cheaper that's why I came to this place but ended up paying more