Ward Eaton Towing Service

On Saturday, February 14, My Wife and I were going to get a sandwich at Jimmy John’s across from the Civic Center. As we were turning in, we hit a large piece of metal with sharp edges and it flattened the front left tire immediately. We chose Ward Eaton to assist us, as I am familiar with them over the years. I’m sorry, I do not remember the name of the gentleman that came, but from the call to the time he got there, and the time it took him to take care of our truck and get us on the road was exceptional. He did not waste a minute, and he was very professional from start to finish. About as perfect of service as you can get.

Received our vehicle towed with ward eaton one way . Here are some pics of how we received it once we saw it . .My wife started cleaning the steering wheel and door before I could really show how bad the dirt was .The dealer said they use black nitrile gloves so it couldn’t of been them .The tow guy use the gloves he handled the straps with and never bothered to take them off at all it seems and dealt with the interior with them on. I only gave 2 stars cause they showed up and got the job done.They claim they will report to management to see what can be done.

Bill helped me yesterday in more ways than one. I was on a delivery when my car decided to die on me, once we found out we couldn't get it started Bill offered to drive me up the road to finish my delivery so I didn't get penalized for it. Then we returned back to the car and he tried what he could but ultimately it had to be towed home. But he went above and beyond and I'm very appreciative 💙 There was another guy involved but I can't remember his name but he was also very cool. Given the crappy circumstances they made the experience better and I'm grateful. Thanks guys 😊

Update: I just purchased a used car from Ward Eaton. I chose Ward Eaton specifically because of how well they've treated me (and friends & family) in the past. My used car buying experience was great! I worked with both Dale and Lorrie and they were kind and helpful. I highly recommend Ward Eaton for towing and for used vehicles. Thanks everyone! Previously: I can't say enough about the great experience I had with Ward Eaton recently. My car's engine siezed on my way home from work. It was a very stressful situation for me and the kindness and professionalism that Ward Eaton showed me that night was amazing. Ward Eaton simply has great customer service.

My friend’s vehicle broke down in town and this company was selected by my insurance. The wait time was not too bad really at all and updates were received during service. Employee “Clare” was both professional and friendly! They seem to be the Go-To in town and will request them again. Thanks for the great service!