Wash & Go Carwash

I’ve been a member for about a year and been coming here for a few years mainly to wash my business vehicle on a weekly basis, but not sure what happened with management because the wash is in decline with the lack of maintenance and upkeep. The actual car wash probably needs some maintenance because there’s different things that are always not working so you don’t get a full wash. Also they stop giving the towels and other cleaning supplies even though I pay the highest rate. Finally, I know there’s people that has to stay there and guide you and set it up, but you figured they’d at least have someone go around and clean up and do maintenance on a regular basis. The vacuum areas are slowly breaking down and it’s always dirty. I think people who clean their cars are disrespectful and just

I have been a loyal customer of this car wash for over two years and currently hold a Simonize Shield Club membership due to the convenience of the location. While my experience is typically positive when the wash operates automatically, I have noticed a recurring issue when a specific staff member (an older gentleman) is stationed at the bay. On multiple occasions, the wash cycle has been interrupted or shortened, resulting in an incomplete cleaning. Most recently, including today, my car did not receive a full brushing, the liquid wax was bypassed, and the drying cloth stopped at the hood rather than continuing over the windshield. This lack of consistency is disappointing for a club member. I am bringing this to management’s attention in hopes that you can address these operational disc

Oh boy, what a dud. I've been coming to this car wash for several years, I haven't been going lately because of illness, however I went for a wash today and thoughtI I hit a lucky hour to come in because only a couple of cars were in the vacuum bay(2/4/26). I entered the pay bay and immediately noticed the price of a basic wash went from $8 to $10. Then I saw that they changed the name from "Basic Wash," to "Wash and Run, and in the back of my mind I was wondering why. Now I first noticed maybe a year ago that the sparce workforce would spray down the driver side of the car with a cleaning solution (why just one side?) before the car entered the wash segment, then they stopped doing that altogether, but I thought it was okay because the rest of the experience was kinda fun. They offered ai

Their “Corporate” is nothing but a scam. I’ve been a member since 2019, when they first opened— you would think they would take care of you right? Instead I was given the around for two months. After 6 years of coming to this carwash, the top brush at the very end broke off my second luggage rack. I was told to make a report with corporate as well as the gentleman who was there. Apparently they can’t do anything at the physical location because everything needs approval by their owner Shannon and employee Trish. I spoke to Trish the day of the incident, friendly, said she’d get back to me after gathering information from the employees at carwash. I hadn’t hear back, Slows the next week. No answer, after about calling for 20 minutes straight, Shannon now answered and said Trish was out of o

Wish I didn't pay for the max offer. Not bad but my car needs to go in again as the front and back weren't really touched. Plenty of vacuuming stations to use, which I like.