Wash Masters Lynn Creek

ATTENTION!!! I had a terrible experience with this car wash. When my car went through the blower, my REAR TRUNK LID TRIM COVER MOLDING broke off. I complained to the staff and said that they will review and will call in 48-72 hours. I never heard anything from them, so I went back and they asked for 3 more days. But even after that, still never heard anything from them. I went back to ask for any update, and they could not give anything. He told me that he will call at 4pm that day but as expected, I did not receive any call. So I went back, spent my effort, time and gas just to follow up with no solution. There were also other customers that asked for tape because of the car part that was loose. The staff has no concern and no professionalism. When you call them, no one answers. They are

Had such a great experience here, Abel was honestly amazing, super helpful, detailed, and you can tell he actually cares about doing a good job. He took his time and explained things clearly, and my car came out looking so clean. Nothing felt rushed at all, that kind of service really means a lot. I’m definitely coming back and recommending this place.

Great experience here thanks to Fernando. He was friendly, respectful, and went above and beyond from the start. He insisted on helping clean my car mats even though they were large and extremely dirty (Escalade mats) and left them completely spotless. He stayed persistent with offering his help many times and replaced wash rags multiple times while I was there, he clearly takes pride in his work and his attention to detail is top tier. He made me feel like more than just a regular customer passing through and represented the business very well even made me consider getting a membership for all my cars. Employees like Fernando deserve recognition. He definitely deserves a raise and promotion!!

~For Brodie~ It’s rare to encounter such an exceptional level of care and personalized customer service these days. Brodie completely turned my day around with his incredibly cheerful, kind, and genuinely empathetic conversation during my car wash at the end of a long day. The best part was that he actually took the time to ask for my name. I highly recommend this location!

Usually don’t like going to new car washes but this one really caught my eye. Abel was an excellent help with vacuuming my interior and polishing my tires. I was against polishing them since I usually only do it at home with my own tools but I can say for sure I’ll be coming back to get them polished again. Hope he has an amazing day!