West End Automotive Center

I recently purchased a 2018 Ford F-150 XLT SuperCrew (2.7 EcoBoost) from West End Automotive Center, and the entire experience was exceptional from beginning to end. The truck is beautiful, but what truly stood out was the way Zach, Ray, and their family operate the business. It is immediately clear that their inventory is hand selected. Ray goes to auction and does not grab whatever is available. He chooses the cleanest trucks he can find, then brings them back to their shop where each one is inspected in detail. This is not a flip-and-sell dealership. They invest real effort into every vehicle before it reaches the lot. While I was there, they had a Silverado on the lift receiving new rotors, tires, brake pads, and other mechanical work. They were even needle-scaling the frame to clean

I purchased a 2021 box truck about a month ago. I specifically worked with Zach. The guy is a class act. He held the truck for me on the lot for over a week in order for me to get my funds in order. To no fault of anyone, a month after purchasing (and loving the new work truck) the starter went on it. Not only did Westend Auto replace is free of charge, they replaced it in the matter of a couple hours and I was back on the road not missing a single day of work during one of the busiest times of the year for my business. If you need your dealership to be nothing short of professional AND stand by what they are selling you, look no further than Westend Auto.

I had worked next door to West End Auto for years, but it wasn’t until my best friend needed an affordable AND reliable vehicle that I met the Brown family. On the strength of being their “work neighbor,” West End went above and beyond for my friend, not only putting together an outstanding deal but also making sure to address any concerns after the purchase, quickly skillfully and professionally. I have since referred several people to purchase and all have had their expectations exceeded, beyond happy. For my own experience, I lived in NYC for a long time and didn’t have a vehicle or a mechanic. Because of how well they treated my references, I started using West End as my auto shop and they have been spectacular for mine and my girlfriend’s maintenance and repair. I won’t go anywhere e

This is the third car we have purchased from West End Auto. We have had great luck with the first two. Zach and Hannah were so helpful and explained everything! They made our car purchase very easy and stress free!! Highly recommend West End Auto!

After searching for months looking for a good used car deal i came across West End. I contacted them via email and Zach responed quickly to my inquiry. We setup a time to come by and was taking a test drive within 5m on our own for 20 minutes. There was zero pressure from Zach and he was very accomodating with a service request i had prior to taking the vehicle. There wasnt any upcharge or pressure to buy an extended warranty either, just a very smooth and painless process to buy the car. West End has a customer for life here, my daughter is very excited with her new car and so am i knowing that i was taken care of by Zach and folks at West End!