West Hills Kia Service

I wish everyone who needs car repair service was treated the way I was at West Hills Kia. I went to West Hills Kia for a safety recall. This was my first visit. Alex Magyari is as good as it gets and he’s a stellar representative of his industry. Why? Beyond being courteous, patient, thorough, and personable, Alex respected me as a customer and consumer. I didn’t get the pushy salesperson most of us anticipate when we go to a car dealer or a place where they’re selling goods and services. There were a few items on the inspection form that needed replacing or service. Alex knew I got my car serviced by my local car repair shop and supported me in contacting them for comparison pricing. He explained which items and why it was beneficial to have serviced by the dealer. In the end, it is my

Jason met me at the car. Seemed to recognize me and was very kind. Took time to find out the concerns I had and got the car in on time. The estimate of the time it would take for the work was spot on. Waiting area was comfortable and it was nice to have a latte. I was informed by text about other possible needs for this appointment, which I appreciated. Jason came and got me from the waiting area personally and after signing papers and paying for services, he walked me to the car. Lovely experience. Thank you, Jason! B

I had such a great experience with West Hills Kia, and I especially want to recognize Jason. He went above and beyond throughout the entire process. He communicated clearly and consistently, kept me updated every step of the way, and made sure I understood exactly what was happening with my car. He also helped me submit everything needed to get my engine replaced due to the class action suit, and he made what could have been a stressful situation feel manageable and smooth. I truly felt taken care of. The entire team was friendly, professional, and supportive. I’m so grateful for how well they treated me. I would absolutely recommend West Hills Kia to anyone needing service. Thank you again, Jason!

West Hills Kia Service Department takes care of my Service needs quickly and completely. Staff are very kind, competent and a delight to interact with. Never any lack of clarity or hint of Upsell. I have 3 vehicles from this dealership and EVERY experience has exceeded my expectations! I highly recommend the Sales and Service departments of West Hills Kia!

It was a very pleasant experience. Evan was very friendly and accommodating. Even though this is a ford I choose to take it to Kia. Evan was patient and ensured he addressed all my concerns. I highly recommend Kia service. If you need a new vehicle definitely see Stephen Taylor over there.