West Mesa Auto Craft Inc

Terrible service. Terrible repair job. Took my car in to get fixed, they literally just glued it back together, when they called me to pick my car up it was still not repaired properly and was told that it was the best they could do. Photos are from after it was “fixed” before they put glue on it

I only went to this shop because the insurance company I was working with gave it to me as one of two options, the other option was on the other side of town. When I got my car back it was covered with a bluish white chalky film and the seat, floor mats and carpet were covered in it as well. When I brought it to the owners attention he brushed it off and said they try to keep it clean but it gets messy. He had the estimator clean it with a rag but it was still messy when I left and I had to take my car to get detailed. Also my tail light had been hit and scuffed and was supposed to be fixed but that was also a detail that was overlooked. The owner said he could buff it out really quickly. The mark is still there. Lastly they have an automated message system with a link to let you know w

I took my Tesla Model Y for an estimate and was so pleased with the quote that I decided not to seek other options. I received my car back within 72 hours, and it was repaired perfectly. The staff were great, and the service was outstanding.

Great work! Earlier than expected wait time. My first minor accident but everything was handled efficiently by Maria at desk and Steve who started the process. Car looks like new and was even vacuumed and smelling good. We totally do recommend if work is needed. Happy we went with West Mesa Auto.

They gave me an estimate before the holidays and now they are closed and no one will get back to me. Pretty unprofessional to not let anyone know when or if you might be open again. Now have to start over again and get new estimate at a different shop. 👎