West Omaha Auto Service

Really loved the guy at the front desk. Good looking guy with the great personality. This place was excellent to work with for our pre-purchase inspection and I would use again. They helped us out with looking at a 2020 Rav4 TRD and checked out the suspension/transmission and an overall inspection. We had an excellent experience here.

After doing a lot of research, I decided to try West Omaha Auto Service, and my first few visits were great — and I felt confident my car was being well cared for. Over time however, the quality of the work and the friendliness and professionalism from the staff declined. Each visit started to feel less thorough, and small issues or inconsistencies became more noticeable. Nothing catastrophic, but enough to make me lose the confidence I once had in their service. The declining attention to detail and increasingly rude interactions from staff ultimately pushed me to take my business elsewhere.

The BEST auto repair shop period!! I’ve gone to West Omaha Auto for years and they are always honest, fair and knowledgeable. Never try to “sell” you things you don’t need. I’ve referred family and friends and they feel the same. Would NEVER go anywhere else!

Going to the mechanics is not my favorite thing but I love going to West Omaha Auto Service. The front desk guys are always so nice and friendly and never get annoyed with my silly questions because I don’t know anything about cars. Also, the waiting area is always clean, nice and cozy. I can keep going and going with so many nice things to say about this place. Highly recommended you won’t be disappointed!!!

I finally feel like I’ve found a reliable, honest place to take my car for maintenance. Dean is always so helpful and truly has excellent customer service skills. They are quick and easy to work with. I also love the coupons/mailings I get from them. They are so creative and it honestly makes me look forward to my oil changes. I’ve recommended a couple of friends here and I will continue to recommend more.