West Texas Windshields

If you need a rear windshield for 3-4 months just for it to shatter this is the best place! Jon security at its finest!!!! 100% do not recommend. Especially to be told there’s NOTHING they can do after the fact

Got a rock chip on my brand new car. Women at the front desk were very kind and really helpful when getting my claim in. Would say it was pretty fast and easy to get in to fix my windshield . Unfortunately, when the workers were fixing the rock chip, I noticed they caused it to crack more leaving longer cracks that could possibly spread ( defeating the purpose of filling in the chip). I let the front desk know about it and they were kind and said they could get someone to see it. Got the guys to try to fix it. However, to fix the mistake, they had to drill a couple of holes to keep the cracks from spreading. It now looks like I have 3 rock chips ( with a cracks in between) instead of one. Couldn’t say I’m mad, but pretty bummed out about it.

Now one answers the phone at both Odessa locations, nor the chance to leave a voicemail.

Choose no other place!!!! Their customer service is top tier. Fast and efficient work I was in and out in 20mins with a new windshield. Prices are great as well!

The staff did a great job. David in particular went above and beyond to make sure that my windshield, which had a developing crack, was taken care of. I am so grateful for WTW!