Western Branch Diesel

Rob is the best professional I have ever met. It's rare to find people like him these days. 5 stars for you guys!

Great guys they done some electrical work on my Pete to where I couldn't figure out why I couldn't get it started. They traced it down in a day and put me a new wire and started on .. can't remember names except Paul over shop he told me the name's of the guys that worked on my truck. But I dropped my phone and had to get a new phone and lost my messages with the names.

In this industry it is rarely that someone can find a service like Western Branch especially people like Robert and David. Thank you for the great job you have done and for being a good human being and understand the situation I was in and go far and beyond to help me out. I really recommend this people for anyone and in the area. Fair price, superb service and great customer service.

Great shop and staff. Our 35’ Class A with 340 Cummins flashed stop engine light just outside Roanoke. Rob, the service advisor, helped with good advice, and got us in right away for a diagnosis. Paul, the service manager, got us set up for the night, hooked up to 50 amp, and needed part ordered and delivered first thing the next day. BJ, the service tech (and ex-navy helicopter mechanic), was terrific, and very careful with our RV. We were in and out in 24 hours, and on our way! We’ve been on the road for six seasons, and this was one of the best shops and professionals that we have worked with!

Spoke with Kevin Farmer when driver was smelling diesel in the truck. He said he had the part and could get my truck out in 3 hours. Gave me an estimate. I agreed to the work. He then tells me the he can't get the part and will have to wait till the shops open next day. He said he will have it done before noon. He kept making one excuse after another. Then, he asked a newbie to work on the truck, which took 5 hours, charged me full price. A week later, I had paid another shop to fix the poor job that was done under his supervision. Total Highway robbery. Please, if you are passing by, just keep passing by this place. No integrity AT ALL.