Westside Mercedes

I recently had my muffler repaired, an axle alignment done, and the oil filter housing gasket replaced here. I really appreciate their service — they were professional, honest, and transparent about the pricing from start to finish. They took the time to explain what needed to be done and didn’t try to upsell unnecessary work. The car is running great now. would recommend!

I absolutely love this place. It’s been difficult to find a car spot I feel that I can trust, but this is my spot and I will never ever take a car anywhere else. Ken, Luis, and the team are honest, fair, trustworthy, and true experts at what they do. Aside from obvious technical expertise, Ken has treated me like family since day one - I never expected to be a person who swings by the shop with my dog for a chat, but I am now that person! I really feel taken care of and cannot recommend this place enough.

Luis, the mechanic there has always been extremely helpful, quick, and thorough when I have brought any of my or my family's vehicles there. He always has great customer service and does a great job explaining everything step by step. I have asked him so many times to explain something to me and he does with grace and patience. Anytime he has fixed or serviced my car I have not had any issues! I love them and him so much!

Worst customer service in the history of vehicle service. Ricardo, who apparently is the manager, needs a crash course in customer service asap!

I had a great experience here! I called ahead and they let me know their availability. They went out of their way to be helpful and explain every detail of what they would do to test what was wrong with my car. They went above and beyond their duty to minimize costs while ensuring my car would be back on the road ASAP. Couldn't not have been more impressed by their honesty and good business practices. Took great care of my car. Will definitely go back.