Westway Ford Parts

⭐⭐⭐⭐⭐ I took my 2025 Ford Expedition in for service, and the experience was excellent from start to finish. The staff was professional, courteous, and very well organized. They explained everything clearly and made the process smooth and easy. What really stood out was that they even provided an Uber ride to take me home, which was extremely convenient and showed great customer care. Overall, outstanding service and a great experience. I highly recommend this Ford service center and will definitely return.

“Fake Promises, Shady Managers, and a Wasted Day – Avoid Westway Ford” Let me save you some time and frustration: this dealership is one giant scam in disguise. I came in with a 720 credit score, clear goals, and ready to make a serious purchase. I was told I qualified for Ford Motor Credit’s 5.9% APR special, and that the numbers and terms were looking great. Everything sounded good — like I was going to be taken care of. They made it sound like they had it all lined up. Lies. The second I arrived, they flipped the entire script. They made me test drive the truck before even showing me any terms, then hit me with a 14.5% APR, like I wouldn’t notice the bait-and-switch. I asked for transparency and respect — what I got was dishonesty, games, and a team that clearly wasn’t ready. Let’s

Ford Westway forged my signature multiple times — on the agreement price and a warranty I never approved. By law, I have to leave the dealership with documentation. I received no documents except one forged copy of the purchase agreement. Everything was DocuSigned without my consent. I’ve spoken with my attorney and will be pursuing legal action. BBB complaint incoming. Federal trade commission. TX DMV. Texas attorney general consumer protection division. & my loan provider which is CHASE.

This guy luis is awesome 5 star service SUPER RECOMENDED!!

This place is just a very comfortable, yet profession environment when you’re walking in to buy a car. Juan was very friendly and just made the process a whole lot smoother for me and got me in the car I wanted! Thank you WESTWAY!