Wiygul Automotive Clinic of Alexandria, VA | Lane Drive

Its hard to find a mechanic shop you can trust, but I've had really good experiences here at Wiygul! The advisors are great, the service is excellent and I don't worry about my cars when they're here. They are a little expensive but the quality and integrity of the work is worth it, 100%.

Great service. I initially had to wait 4 hours for the tires to get delivered and was ok with that. While waiting they found a different place/shop that had the tires I needed and sent someone to go get it so I didn’t need to wait as long. Also needed to screw in my visor and they helped with that on their own time. It turned out to be more than a simple job. The mechanic had to do extra steps to make it work and I really appreciated that.

I am very disappointed with my recent visit. I came in for a simple oil change, and it took 1 hour and 30 minutes, which was already frustrating considering there weren’t many customers waiting. What upset me the most, however, was what happened afterward. The next day, my car was not performing normally it struggled to go uphill, the steering wheel pulled side to side, and on the highway I couldn’t maintain speed without pressing the gas hard. When I checked, I discovered that my tire pressure had been set to 50 psi, even though the factory recommendation is 36 psi. This is a serious safety concern. Overinflated tires can cause poor handling, high fuel consumption, and even risk a blowout something I should never have to worry about after professional service, especially with brand new

After I got the recommended service at this location the brake light lit up and the brake stopped working. I have been a wiygul customer for a while until today I had positive experience. After I posted the review, they fixed the problem and have decided to return as a customer and upgrade the 1 star I gave them to a 4 star.

Avoid. This place has had a questionable reptutation since the 90s. I'm amazed it still exists. In my experience, if you 'know cars' you should take your vehicle to an independent shop, or if you don't, you might as well take your vehicle to your dealer. There they won't try to convince you you need a full brake job when your rotors have 80% life 😂. "They're glazed" they said. tHeyR gLaZeD" 😂 Trying to take advatage of the unsuspecting is absolutely DESPICABLE and seems to be a component of the Wiygul business model. You'll get charged even if no work is done. I went in for new pads because an inspection date was coming up and they tried to scam me. I had top tier aftermarket rotors installed by a trusted mechanic just a few months prior. They were perfectly fine. I paid the lift fee, laug