Yark Ford Service

Went to yark service to get a recall fixed on my explorer & they exceeded my expectations! Bill Z in service was fast & friendly. He accommodated my appointment needs very easily. I was able to drop off around 9am & come back after my errands to pick up. While waiting for my ride after drop off my sister was involved in a car accident just up the road & Bill B. from a different department was able to take me down to the accident. He made sure all parties involved were okay & even got a blanket from his car for the child from one of the vehicles! They definitely treat you like family here & my truck left looking great!

Had “The Works” service done today with pick up and drop off service. Excellent experience! Only issue I had is I had a very difficult time in attempting to reach the dept. No one ever answered my call. Pick up and drop off service was excellent and so easy! Great price with the coupon! Will definitely be using them for further services.

I took my Truck there to get a oil change and Cody in the service department was very professional he was able to answer my questions quote the price correctly and the oil change did not take long at all . I will definitely continue to get my truck serviced at Yark Ford in Toledo. Very pleased with the service I got.

I get to write this again. That's awesome. Ford sucks. I don't like Ford. Recall after recall, and there's never a part available. I can't stand dealership service stations in general. They are overpriced, and they can't be bothered to give me a full diagnostic report. Go to AAA. Ford doesn't know your vehicle better than AAA. That's just a lie. The following bull response is a lie, too. Don't buy a Ford they are a garbage company, & I wouldn't buy another Ford if they paid me! Four Old Rusted Doors! Never again! They are never honest about how much it will cost either. There's always a hidden fee and taxes. Just tell me how much it will actually be & stop making me ask!

Would not recommend Yark Ford services to anyone. We bought our car from Ford a few years back and try to use there service department when we can, however multiple times we have been there the customer service has been awful. We dropped our car off on Tuesday to have a leak looked at and they couldn’t tell us how long they thought it would take-which is fine. However, I texted the service app and my husband called and left a message to get a timeline after the car had already been there for 5 hours. No call or text back that day. We just needed an update so we could schedule our jobs since we only had one car to use at this point. They finally texted back the NEXT day! Overall, wouldn’t recommend them to anyone.