Zips Car Wash

AVOID! AVOID! AVOID! This car wash used to be my go to spot, but has recently went downhill. Could not purchase a wash by myself: employee approached and said “the system is weird. I will have to do it on my iPad.” And the wash itself was ineffective at getting bird poop off my vehicle or even dust/dirt off of my windshield. There was hardly any soap or water coming from the wash and when we spoke to an employee about it, we were told “the wind is blowing south to north so it’s a bad day for a wash.” Interesting that no one mentioned that when I had to buy the wash from them directly an employee. He also said he could not rewash our car because “only members can have two washes a day.”

Absolutely amazing service! Afton is a total rockstar. From the moment I pulled in, she greeted me with a warm smile and such a positive attitude. She clearly takes pride in her work and made sure every detail was perfect. It’s rare to find someone who’s not only efficient but also genuinely cares about the customer experience. Afton is the reason I’ll be coming back again and again. Highly recommend!

The last left-hand side brush is not working and the last left-hand side blower is not working for weeks either and the vehicles are wet. They have not done anything to repair and provide a better service

I’m not exactly sure what the problem with Zips here lately but the tire shine is so caked onto parts of my car and rims on my tires and parts of my tires are not even covered by the shine. We asked the front guy (which I get he isn’t the manager) if we can remove the tire shine and he said he couldn’t remove it and that we would need to come in the morning to speak with the manager. He did say they turned down the shine and we did mention to him that it gets bad caked onto our car. Well we just pulled into the vacuums and yet again some situation that it has been. I’m not sure if there is a problem with their equipment but it’s not just the zips it’s also the same issue at the other location in Tulsa as well. If there was a way to remove the tire shine then we wouldn’t have a problem but

Went to zips the other day as a last minute idea. I have to say I love that they have an active attendant on staff. The young man I believe name was Matt helped me in the wash and made sure my car got a good washing. He also suggested the membership as well, which I plan to sign up for. Matt also helped me move some stuff from my car so I could vacuum and get my baby sparkling again. I'll be back and I'm tell my friends ans family to visit as well.