10-4 Tow of Arlington

Great experience. Super fast and efficient and great customer service. Highly recommend!

I had a flat tire on 30. After a quick search I came across 10-4. They made the whole process very easy. The driver was very friendly and approachable. All in all, a great service. Would recommend

Were very disorganized and the skill of their drivers was definitely not on par with a lot of other tow services We had the same driver to and from where we took the payload to. They canceled on me the day I needed it picked up and left me waiting for 3 hours with no notice because the driver they sent to me got into an accident on the way there. The day we rescheduled for they arrived an hour late. And on the trip back they didn't hook up the lights of the payload so when making an abrupt exit from the highway with no blinkers on the payload they nearly took out another driver. Wouldn't recommend them. For the price we paid I would expect them to be more experienced and skilled at what they do.

So granted I'm already upset that my apartment complex had my new car towed even after I parked in the correct spot, here's how 10-4 Tow made my experience just that much worse. I called to get the location and told them I was on my way with the cash to get my car back immediately as I was trying to be on time for work. I get there and felt in luck because I only saw one car parked, I figured I'd be next to be serviced, fast process, in and out. Well I call the tow back to let them know I'd arrived, ready to pay and she told me one person was ahead of me.. I'd be next and outta there in no time. What should have been 5-10 minutes tops turned into a 40 minute wait outside of her door in the cold..the person ahead of me didn't have her money together and the lady that knew I was ready to pay

The guy on the phone told me a price and then a finished price to move a vehicle 8 Miles. The driver gets there with NO SKILLS and said he needed 4 times as much. After he tried to hook up and went through a completely different type of vehicle on site. Sorry excuse for a towing company big time. The vehicle getting moved isn't worth what he wants to move it.