1st Class Alignment & Repair

First off, I do not like going to mechanics for anything but an inspection... This place was absolutely the best experience I've had with any mechanic... hands down. The staff was beyond helpful and treated me with understanding and not as just profit. I was informed on every detail regarding my concerns that I came in with. They did a phenomenal inspection on my vehicle and didn't try to sell me on anything that wasn't needed. Service was faster than expected but not rushed... Thorough as can be and treated my vehicle with respect. I would recommend this place in heartbeat for anyone in need and not trying to get "got"

I was very pleased with the service that I received here. I needed an inspection. They were able to give me an appointment quickly due to the fact that I waited way too long to make one. The male receptionist Channing was very personable as was the woman. They were friendly and smiled and were polite. The car was inspected and finished under 45 minutes. I will definitely use this garage in the future.

This was the second shop I walked in on the block. The first one just didn't feel right. I certainly didn't feel welcomed or greeted like at 1st class. They really are 1st class . Bobby and Gladys greeted and welcomed me right away . Their cool clean waiting area with a coffee maker made my wait very comfortable. They checked the schedule right away and accommodated my needs right away . Gladys asked if I was able to wait a very short time while they worked . They were really professional and courteous throughout. Gladys asked if I would allow her to continue training a new employee as she was helping me . Gladys was very articulate clear and kind as she helped and responded to each employee as they referred to her for guidance. Great communicator . I appreciated the way each employee inte

My experience with 1st Class is always as advertised, 1st Class. This team is honest and always gets the job done well. Thank you for the great work and awesome costumer service. I will definitely be back whenever my Jeep needs work.

I called to have my front brakes done, and the team at 1st Class Alignment and Repair was professional, fast, and kept me updated throughout the process. They provided clear details by text and email so I could see exactly what work was done, and they were ready to answer any questions I had. There’s still more work needed on my vehicle, and I will definitely be going back to them. Excellent service quick, professional, and thorough!