1st Class Automotive

While I was home in Circleville, Ohio over Christmas break, I was doing some work on my struts and shocks and needed to have my car realigned. Even between the holidays, First Class Automotive was able to get me in and take care of it for me. They were incredibly honest and clear with me, taking the time to explain what was going on and offering helpful feedback on what I could do next to get my car back into tip-top shape. I was especially grateful that they fit me in between the holidays—on a day they may have technically been closed but were still working to take care of customers’ cars. They quickly addressed my issue, communicated clearly, and made the whole experience stress-free. I’m so thankful for their help and professionalism. I would absolutely recommend First Class Automotiv

I have nothing but good things to say about Matt and his team at 1st Class Automotive. Matt has worked on my Jeep more times than he probably wanted to, or even cares to admit. My Jeep's original engine took a dump, and a friend of mine replaced it with a crate motor. That engine didn't last a 60 mile drive home. 1st Class Automotive went to battle with the company who built the 1st replacement motor, making sure they honored their warranty and replaced that engine with a second crate motor. Matt stayed over night before he left on vacation, working to finish my Jeep. My daughter was having problems with her van's steering. We thought the rack was bad.(she had the steering rack replaced a year prior by a shop in Chillicothe) I made an appointment with 1st Class and got the van in to have t

Took vehicle for 2 repairs, price charged was way under Midas repair estimate. Extremely reliable and fast service to get my vehicle back in the road the next day. A part I purchased was bad, went back to get another new part installed at no charge! Extremely happy and will return for future repairs.

I brought my car here because it was making a horrible noise. I dropped it off to let them look at it. They called me twice to talk about what was wrong which I appreciate. They let me know about an exhaust issue I also have. An hour and a half later they called to tell me I could pick it up. They charged me absolutely nothing and fixed the noise. They also recommended someone for the exhaust. Lovely people and I’ll be going back next time I have an issue again and I’ll be recommending them.

In my dealings, which have been a few with multiple vehicles a few words come to mind. HONEST. Great Customer Service. Fair pricing. Timely turn around. These are a few things that keep me coming back. Oh and if your in a pinch they will work to get you in and back on the road quickly.