1ST Stop Auto Glass | Windshield Repair | Leesburg FL

Mary did an excellent job in replacing our windshield. She guided me through the insurance process and updated me at every move. There was an issue with the wiper unit and she stayed with the project until it was completely resolved and in working order. It is hard to find a trustworthy and dedicated company as this now-a-days. They deserve more than 5 stars.

Today Mary and her great co worker came today. They did me a huge favor and completed my glass repair at my job in Maitland. First time she came , unfortunately my insurance didn't notice that additional pieces were needed for my glass repair. She took care of it and got me on schedule. Came to my job told me it was going to be about an hour. Those ladies finished in 45 minutes . I am also so happy to see a mother daughter duo kicking butt and taking names. Thanks Mary , I def will recommend you. TYSM!

From the initial phone call with Debra I knew I was in good hands! I was referred to them by the company who damaged my vehicle but they made me feel safe knowing that my vehicle would be taken care of and repaired fully catering to me as the actual customer. They came to my work and were in and out very promptly and I couldn't be happier! The customer service and quality they provided were exceptional! Thanks for everything!

I called them to confirm a 9 o'clock appt. Was told they would be there. Husband left work half hour away to meet them. 9:30 i called and received no answer. Ten o'clock they still hadn't arrived. I called again and was told they were "fueling up" (could have been done night before?), and would be here in half an hour. Canceled as husband missed too much work already. They seem to have no respect for others time. I told them when i made the apt we were losing work to meet them.

Worst professionalism ever. Used them two years ago and they were great. I recommended them this time to State Farm for my windshield replacement. Called on 1/13/23, set up for 1/18/23 for between 10-2. They called me on 1/18/23 and stated the windshield came in damaged and would get another one and rescheduled me for 1/20/23 between 10-2. I called all their numbers and left voice mails to call me with status. At 2:15 it became apparent they were not coming. So I called Link (State Farms glass repair dept) and advised them of same. So they cancelled order and set me up with Safelite. We will see how that goes. By the way it is 1/21/23 11:15 am and still no call from 1st Stop Auto Glass. STAY AWAY! DO NOT USE. They don’t even have the courtesy to call you back. They only get a one star beca