24/7 Towing

3:32 I call and ask for a tow. They say 45 minutes to an hour. 4:57 the driver calls and says he’s on his way. No eta given. It’s rush hour so I wait until 5:45 and then I call the driver back, no response. 6:01 I call dispatch and ask where are they? They say they will call the driver. At 6:06 they call me back and tell me “the driver could not find you and called many times but you didn’t pick up and then left.” And, If he came back for me now it would be 30 minutes. Uhhh. Okay. I’ve been sitting doing nothing but waiting for their call with four bars on my phone for hours. I didn’t get any calls. I told them to forget it. Definitely 1 star. I would not call them for a tow again. I don’t leave bad reviews often but having me wait in the cold for hours will motivate me to do so.

Those guys are the worse company to hire id made a claim from get go with the driver, they never contacted me and then called them and the lady dispatcher hanged up on me twice!! Then some guy I spoke with before calmed that the claim took more than 30 days??? If the clame was made on the spot when driver dropped the truck off!! Their service is garbage!! I will sue them so they don’t take advantage of people!!

My exhaust fell off in palmer and didn't think of anything of it burning my brake line and thank God I was able to pull over and stop before I couldn't on my way to Anchorage! (Which was my fault why I lost pressure in my brakes) don't forget this was at 12:00 a.m. and I called and told em what year/model/issue my truck was and took a half an hour to get to me. Got my ol girl loaded up in less than 10 mins😁 asked then what they were charging me and they said $235 + extra $10 for card and to me I think that was a good price! Hilghy do recommend 24/7 towing or tows r us as I know every tow truck driver. (Not cuz I had to call em a lot. I just know em from where I was working with em and spoke with them all)

nice job riding someone's bumper, cutting them off that you about fish tailed down dimond at about 9pm. y'all must not get the memo that we have dash cams out here

A friend was charged an enormous amount for a 7 mile tow to her home & asked me for help. I called to get a copy of the invoice since they never gave her one. I asked why a charge for chains since no snow. They said chains needed to secure the vehicle. I said that’s part of the tow price, they can’t tow a car without securing it. Ridiculous! I talked to a woman who had a nightmare ordeal with them & have seen reviews on Yelp where they actually auctioned off people’s vehicles. Read the horror stories on YELP.