5 Star Wash

It would be nice if there was a contact number or an office there with a person. Took my car for the first time and station 5 watergun was frozen! I put in my money and the water went off but I couldn’t take out the gun. Tried asking a man next station to help me and he said he put in $5 and it ate its money. The place is great don’t get me wrong. I went to another station and everything worked thats why I give it a 4 star. But it would be nice to contact someone or atleast put a “out of service” sign so that people don’t continue to put in money to a station that doesn’t work temporarily. I would give it a 5 star if the owner could assist me in this situation. I did see cameras and I recorded the gun to show I am not lying.

Went to wash my truck at 5 star as my usual place was closed for the day. I went through the automatic wash ($10, the most expensive wash option). Went in and it started, half way through I noticed it wasn’t rinsing my driver side window or windshield. I looked up and the nozzle that’s supposed to be doing driver side is pointed to the passenger side and isn’t moving like it should. I don’t see a number to call so not sure when it’ll be fixed. After I got back I took a sponge to one area and you can see the wash didn’t clean anything. The white clean area is where I lightly rubbed the sponge and you can see the difference.

Honestly, great place first time using it. Vacuums are great affordable. The suction power is great. I use the self car wash as well and the time was perfect. Everything was working great

5 Star Wash self serve car wash & dog wash Rt 40 Frederick Maryland Bay 2- the under carriage wash doesn't stay on while you drive into the wash. The wash is not great. The dryer is a joke. There was still soap on the right side of my vehicle. There is no phone number posted anywhere. I looked them up & called...the number is no longer working. I didn't spend more money using the vaccum or cleaning supplies like I had planned.

I'm little bummed to pay for the Premium car wash, which was $10, and my van still has dirt all over it. It wasn't that dirty to begin with, I just wanted the pollen off. My window has streaks on it also. I won't be back unfortunately.