A-MAX Auto Insurance

I have got to say that I called at least 6 A-Max locations and was out on hold I even drove to the location near my hm in Grand Prairie TX only 2 find only 2 people working and 1 of which was interpreting for the other and I just ended up walking out !!!! So I made 1 final attempt to get someone over the phone and was Fortunate enough to get Julio C. when was very patient and let me vent and he remained PROFESSIONAL I explained the reason for the call in that I had gotten a quote yesterday and was just trying to pay to start the policy, he made the entire call SEAMLESS! So Kudos to Julio the call took less than 15 mins and he should be commended 💯 Thanks Julio C for you service OF UNEQUALLED EXCELLENCE ! Jeanette Davis

So a little over 3 weeks ago I did not know what I was going to do about getting insurance so I looked into A-Max Insurance which they were really nice all the people were really pleasant but for some reason the third party that they hook me up with insurance the name of the company but they canceled my insurance without letting me know and said somebody was on my insurance that rent which I did not put them on there which I had never heard of that person so I reached out to A-MAX through several representatives and kept getting the runaround until I think my lucky stars I met Julio he is off the charts with his customer service his respect his empathy he was not going to stop until he helped me with the situation and boy did he he didn't only help me but he got me a better policy and a ch

I’ve been with amax for a little good while. Out of no where my policy gets canceled with no notice ,email ,nothing. I was having so much trouble with getting help at my own location in round rock didn’t do no justice for me. Until Timberlin from a different amax location was I mean the BEST! She took care of me and helped me get my insurance again with no issues. I really appreciate her so much!

Right from when I entered both ladies were quickly to greet me I was having problems looking for a cheaper rate for my insurance but Andrea took her time and when we were just about to give up she was able to come through with the perfect rate for me. I will highly be recommending this office to all my friends and coworkers. Her customer service skills were beyond amazing compared to others I had previously visited. Thank you Amax!

I got great 6 month policy through them with way more coverage than my current company. The ladies made it to easy. I currently have throat cancer and lost my ability to talk. She was very patient and customer service was 100%. Literally saved just under $300 for my 6 month premium through and good company also. Round Rock location ladies are very nice and easy to deal with. Will definitely continue my business with them for sure