A1 Quality Transmission & Auto Repair

Scammers!!! Avoid this shop. My short and simple history: On October 27, 2025 Ford Escape Hybrid 2011. Transmission stuck in “Parking”. Towed the car in (paid out of pocket). They charged $150 for “diagnostics” and then claimed the transmission was bad and needed replacement for $3700. ❗ No estimate. No invoice. No proof of any real inspection. I later fixed it myself in 15 minutes by checking the transmission linkage — the car drives fine. This shop looks like a scam. $150 for nothing.

Best automotive repair experience ever from my first call to picking up my keys post repairs!!! TJ is possibly the best manager, and as a management colleague i feel i can say that! Give him a budget and he works his butt off to make it happen. (We had to go way over budget for mine. But they were honest from the start!) The two techs in the shop were also friendly and helpful. I was blessed to meet the owner while picking up my keys and we had the most amazing conversation ive had this year! Visit them. I know ill be back again with my 25yo truck!

Wow. What great experience! My 2016 YukonTransmission started slipping as I pulled into Dallas from a 2,000 mile trip. Took it straight to A1 Quality and got it back today. CJ is the man! CJ did a great job and even went the extra mile by working with LKQ as this was under warranty. I will now use A1 Quality for all my auto repairs. Thanks guys!

They replaced my transmission in October 2023 and I had to return my car to them many times after. My transmission is back having issues and its been one and a half years since they "rebuilt" my transmission. I took it back and they wanted to tell me it might be another $5k to fix my transmission, given that I had already made $5K in the initial repair in 2023. They claimed their warranty only covered 20,000 miles. I would say if you're going to work with these dudes, keep every receipt and get everything in writing. If your repair doesnt go smoothly, you want to HAVE all your ducks in a row. The receptionist CJ also treated my BIL horrible on the phone. He was so rude. The "good customer service" is a facade and I personally dont think their work is consistently good.

Friendly staff and owner. Carefully explained details of repairs. Responds to questions. On the business side, I had difficulties with my repairs. I paid $5500 to have my transmission rebuilt. I took it back on 3x after I received it back because it still wasn’t running back. On the third time, I was told it was another part not covered under my transmission warranty causing the problem. I paid more money. Drove away and 14 months later ( 2 months after my warranty) the transmission overheated and needed to completely rebuilt again! Hell NO! I changed this from a one to three star because the owner called me personally with genuine concern how to resolve the issue. I gave up and bought new vehicle. I’m done.