AA Auto Care West Ann - Store # 100

"This vehicle was disabled and could not be driven. It was towed by AAA to AA Auto-Care at 4665 W Ann Rd in North Las Vegas for repairs. Upon arrival, at 8 am,the vehicle was pushed by the facility staff into a parking space. I did not park or operate the vehicle at the time the citation was issued at 1:15pm. The vehicle was in the custody and control of the repair facility while awaiting service. Rolando the manager is very deceitful saying it’s the owner of the shop is responsible. Don’t use this shop. & they are still doing it those photos is not my car just proof they park cars there knowing it will be ticketed.

The service was good and they did a fast smog text on my vehicle. The staff that work there were respectful and nice. Made me feel at home. They kept me updated on my service. They are awesome keep up the good work. We'll come back for more services appreciate it.

Don’t go here. I came in because my car was heavily leaking oil and coolant. They supposedly fixed it. After a few days of driving, my car starts smoking. Brought back in. Now suddenly it’s the turbo engine. $4000 and two entire weeks later. I come back to finally pick up my car, which is parked not even near the auto shop and my front windshield is completely cracked. It looks like a rock was thrown at it and the oil is low. Ronaldo (the manager/owner) refuses to reimburse me anything for my time. And now I have to leave it in bad hands with them again and go get a second option on what they’ve done. Save your money and time.

Really good and friendly staff I needed a oil change and my brakes and rotors done And surprisingly, they literally got it done within a couple of hours. Definitely recommend coming here.

Brought my 2003 Honda Crv in for a smog and oil change and Ronaldo was very helpful. Turns out my axles were pretty bad and needed replacement ASAP. He quoted me a great price and they fixed it within 2 hours and had me back on the road with my passing smog certificate, new oil and oil filter, tire rotation and even though I had bought an air filter from AutoZone and they said they would put in for me as a courtesy, which was awesome, it turns out I have an aftermarket air intake so I just bought a k&n filter cleaning kit and cleaned it myself. Super grateful for these guys. Glad they caught that, because it could have been catastrophic and ruined a car I have only had for a year... So it's still new to me! That would have been devastating. Thanks Ronaldo and everybody else at AA Auto 😀