ABS Automotive & Towing

Zero stars Subject: Formal Complaint Regarding Repossession Process and Vehicle I am writing to file a formal complaint regarding my recent experience with your company following the repossession of my vehicle on August 1, 2025, at approximately 7:30 PM. For nearly a week, I made multiple attempts to recover my vehicle, but I was repeatedly given conflicting information. I was told: The vehicle had not yet been coded in the system. First, I contacted the Stockbridge, GA Police Department to locate the truck. So, it was coded SOMEWHERE. Despite my persistence, the vehicle did not show up in your system until Wednesday, August 6, by which time I was unable to retrieve it the same day and had to wait even longer. I had the payment ready by Friday, and I made every effort to resolve the matter

Not saying this is a bad shop, I've had some work done there before with no issue, but I recently dropped my car off for what I thought was in need of motor or transmission mounts, was told my transmission was failing within an hour of dropping it off. Took it to Abercrombie transmission, needed a transmission mount, problem solved.

Tavon the tow man was so awesome, he came very quickly to pick up me and my car to get me out of the heat! Lamar worked on my car right away! First time here, recommend this place to everyone.

They wouldn’t let me get my personal items out my vehicle my personal items are been held hostage I got my car towed on Monday Jan/26/26 my vehicle wasn’t even there for 24 hours they charging me $500 dollars to get my vehicle they couldn’t explain to me why it’s 500 dollars less than 24 hours they over charging people they are very rude not a place to take your vehicle they talk to customers like trash

Ok so I took my car here to have some electrical work done on my car when I came to pick it up and made it to the house my radio and lights didn't work so I call to tell them something was not right took it back to them and when I came back to get it they charged me $125 and said I need a alternator so I had to have my car towed from they shop because it wouldnt start and I was not about to pay them another dime because I really believe they messed some up on my car. I didn't drive it because I had another car and was waiting until I could get it fix. I got the alternator fix and my car still would stay crank with a boost off. When I drove it after getting the alternator fix the car drive like it wanted to cut off so I was heading back home but before I made it the car cut off and caught f